SERVICE QUALITY TRAINING FOR LOGISTICS VENDORS - FIRMS AND DRIVERS
Service Quality Training – Training on quality client service and on-the-job/field feedback from PHN firms and vendors were key highlights.
The training was attended by representatives of the Private Sector Health Alliance of Nigeria (PHN) and transport Executives of PHN, Representatives of Asksus-ng – Business Dev and Corporate Relations staff and all 14 Asksus-ng drivers and Vendors/partners/ partners, and representatives of Hillex Car Hire Services and Drivers.
The main points were the importance of professionalism when dealing with riders and clients’ guests, good customer service and customer experience, security awareness, and general agreement by all to adhere to all key methods of addressing challenges and payment issues.
It was indeed a wonderful summit.