Customer Service Officer
An Health Care Oganisation in Fagge, Kano is in need of a Medical Laboratory Scientist, see details below.
***Remember that, Deadline for application when not stated should be 2-3weeks from date of publication***
Department: Health Care Company
Project Location(s): Fagge, Kano
Education: SSE, OND, NCE or BSC
Compensation: 44k Gross
See responsibilities below
- ·Answer customer inquiries via phone, email, and in-person
·Direct customers to online resources
·Update customer records in the system, including notes about interactions.
·Pitch ideas for improving customer care.
·Create and maintain reports about customer interactions.
·Attend weekly staff meetings.
·Participate in team building activities.
·Develop a rapport with customers.
·Encourage customers to complete surveys.
·Make recommendations to management to improve customer experience.
•SSE, OND, NCE or BSC
•A good knowledge of MS Word, Power point & mailing system.
•At least 1 year experience as a customer service officer
•Basic knowledge of office equipment
Kindly forward CV to Recruitment@phillipsoutsourcing.net using Customer service Officer as Subject of mail