Companies may find it useful to plan and schedule their social media content in advance using a social media calendar. It can make it simpler to monitor and evaluate the success of the company’s social media efforts and ensure that relevant and interesting content is consistently posted on their social media channels. The following advice can

Prospective employees/Job seekers in Nigeria have certain pre-employment rights that employers must respect. While it has become highly competitive to get a job these days, employers should not see this as a leverage to violate the rights of these ones. Pre-employment rights include Right to Privacy: Prospective employees have the right to privacy, and employers

WHAT CYBER-ATTACK IS cyber-attack is an attempt by hackers to steal valuable information and damage or destroy a computer network or system. It is true that small businesses are often targeted by cyber attacks. According to a report published by Verizon in 2020, 43% of cyber attacks targeted small businesses. Small businesses may be more vulnerable

CUSTOMER SERVICE AND CUSTOMER EXPERIENCE Customer experience (CX) and customer service are both important aspects of a company’s interactions with its customers, but they are not the same thing. Understanding the difference between the two can help businesses prioritize and improve both areas in order to better meet the needs of their customers. Customer service,